Million Consumer.com

“You are a human being. You have rights inherent in that reality. You have dignity and worth that exist prior to law” -Lyn Beth Neylon. Read more..

We always complaint about duplicity and cheating about our shopkeepers and always complaint about the matter to our family and friend and sometimes wish that there is some platform where we can file our complaints. Now, Consumer Forum has been introduced which gives distressed costumers to raise their issues against discrimination. Let us first understand what consumer forum is? A consumer forum is a legal way of filing ones complaint so that complaints are heard and legal actions could be taken against them. In a consumner forum, one just has to file an online Consumer Complaint. The lengthy procedure of running from a lawyer to another is solved and it is also cost friendly. Read more..

I am a Pune based engineer working with Infosys . I received a credit card from HDFC bank about 3 months ago from my office, but till today the credit card has not been activated. I have called customer care a lot of times and have even lodged complaints but haven’t got any response yet. One can well imagine how much problem I am facing because of this delay. I am now thinking of filing an onlineConsumer Forum. Consumer complaint forum helps to voice your opinion against any injustice or deceptive practices. All you need to do is to file an application form online. It helps to protect your customer rights. HDFC has a good reputation in the market and an act like this is not expected from the bank. Banks have social responsibility towards customers. They are accountable for customer protection. An act like this can taint one’s image. My friend’s advised me to fill a consumer forum to complaint against the matter. Read more..

I was a user of BSNL post paid connection. Last month I deactivated the number. After a month of deactivating the service, I received the bill of calls and I was shocked to see my bill. I immediately called the customer care service but they even refused to listen to my queries. I gave them my explanations that there is some mistake with the bill as I have not made the calls but all my explanations felt to deaf ears. They were even refusing to accept their mistake. Now, I am in deep fix. I do not know how I will pay the heavy bill. Now, I will have to pay for the calls I have not even made. So , I lodged a consumer complaint regarding the matter and after a few days I got explanation for my problem. Consumers form the half of the economy and organizations neglect the consumer rights. Costumer protection laws should be thoroughly implemented by the Government so that no costumer is ever cheated. Read more..

Everyday we buy products or use services from the market for a price. The presence of market and its influence grew significantly in the new era and consumer complaints behaviors and habits have changed drastically in the 21st century. The over-dependence of consumer on the market has given rise to dishonesty and fraudulent practices. The motive to make inherent profits, mass production and sales has given manufacturers and dealers a good reason to exploit consumers. As a consumer, you must have noticed how some of the products are under-weighted, are of inferior quality and do not prescribe to quality standards specified by quality-control agencies. Consumers sometimes don’t get value for their money and often they suffer losses and inconvenience due to market manipulations. To safeguard the costumer’s protection, Government has implemented six consumer rights .The six consumer rights are: Read more..

I recently accessed a caller tune on my mobile. Mine is an Airtel connection. The customer care informed me that the caller tune will be activated in 24 hours and Rs 15 will be deducted from my account. However, it’s been 1 week now and my caller tune has not been activated but they have deducted the 15 rupees from my account. I have called the customer care centre and they have informed me that it will be activated soon. But nothing has happened till now. I am now too infuriated with the service of Airtel. I am thinking of filling consumer complaints against their service. They are not careful enough in matters of entertaining their customers. Airtel holds a brand value and should take due care in protecting costumer rights. This approach will taint the image of Airtel. Customer satisfaction and its protection should be the sole concern for the organizations but they do not even give value to this. Read more..

Consumer complaints are a legal way of filing one’s dissatisfaction for a service or product. It is a legal way of filing a claim. Our Government has assigned us certain freedom and certain consumer protection rights. It is the duty of the organizations and the Government to safeguard these rights. Government has amended six rights for the customers. The six rights are Read more..

It is said that customer rights are universal and they are meant for every individual in the country. But many organization and manufacturers don’t realize these rights and instead exploit their customers on issues related to duplicacy, bad behaviour, defective articles and many more. Consumers in our country are educationally backward and are unaware of their rights and laws. Consumer Complaints help to protect customer rights against prejudices or against duplicity in the marketplace. Consumers are the major economic group in a country’s economy, affecting and affected by almost every public and private economic decision. Consumer Complaints Forums provide a platform to raise one’s voice against prejudices by filing Consumer complaint and lodging a consumer forum. It educates the consumers against any injustice so that they don’t fall prey to any prejudices. Read more..

If a consumer is offered inferior products, if prices are exorbitant, if drugs are unsafe or worthless, if the consumer is unable to choose on an informed basis, then one should immediately file a consumer complaint. Read more..